Monday, May 20, 2013

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store policies


What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

PayPal

Store Security

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).


Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.


Order Processing
Your item(s) will be shipped 2-3 weeks after payment is received. It will be shipped via USPS Priority Mail. Your order will be well packaged in a box or bubble mailer. Expedited shipping is available, please contact us for details and pricing.
International Buyers: Please be mindful that some countries may charge customs fees. Buyers are responsible for paying their own customs fees. Please keep any possible customs fees in mind when shopping.
We are not responsible for packages in the unlikely event they are lost or damaged in the mail. (Although, we will do our best to help resolve any problems.)

Refunds and Exchanges
You may return any unaltered, intact items within 10 days for a full refund, not including shipping costs.

Wholesale Orders
We accept and encourage wholesale orders as well. Please e-mail us with your inquiry and shop information. Please e-mail contact@fadendesignstudios.com for more information.